Shipping & Returns
- Shipping & Returns
Returns Policy: We hope you are ecstatic with your Covered Cubs purchase or gift. However, should you need to return or exchange an item that you have received from our web store, you can do so by emailing us at coveredcubs.com within 14 days to obtain a return authorization number and return shipping instructions. Please provide your Covered Cubs order number, located on your packing slip. If you are the recipient of a gift-card purchased online, you may return items purchased with that card for an exchange only. We recommend sending your items insured. Items must be unused, in the original packaging. Sorry, but shipping charges are not refundable.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.